TC Today: Early Risers

Galit Ben-Joseph discovered TC’s Master’s Program in Organizational Psychology as a fresh-faced college graduate, newly in charge of “very disgruntled 65-year-olds” in check processing in the basement of a Chase Manhattan bank in Brooklyn. “I couldn’t believe there was a place where I could learn to be a good manager,” she says. “People get promoted because they’re good at their job, no one teaches them.”

At TC, she studied the ideas of the late psychologist Frederick Herzberg, who believed in motivating employees by treating them well, recognizing their efforts and giving them opportunities for advancement. For Ben-Joseph, whose parents emigrated from Israel, created their own business and went back to school, those ideas resonated with an out­look born of “your classic immigrant dream of making it in this wonderful country.”

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